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Web Hosting Best 1 FAQ

Do I have a control panel for my hosting account from where I can manage my site?

Yes, you can logon to http://yourdomainname/cpanel and manage your website. Here you will have to provide your user name and password given to you at the time your account was created. You can see many video tutorials (step by steps) in your cpanel



Do I have a control panel for my Reseller hosting account from where I can manage my Clients?

Yes, you can logon to your WHM (http://www.yourdomainname/whm and manage your clients and their domains. Here you will have to provide your user name and password given to you at the time your account was created.



How do I transfer files to my website?

Files must be transferred to the web server via File Transport Protocol (FTP). If you need FTP, telnet, mail, or other Internet software, visit http://filezilla-project.org/. An FTP tutorial is also available for beginner users who may not be familiar with FTP. We can recommend you using the FileZilla.



Will I be able to access my site for updates 24 hours per day?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.



How long does it take to setup a new account?

New accounts are set up in less than 24 hours from the time we receive your payment confirmation. Once an account is set up, we will check your account and an activation notice will be sent to you via email including your cpanel user-ID, password, and FTP host name with related information. You can begin uploading files to your new web site immediately & manage your cpanel.



What are the advantages of cloud technology?

Placed on our proprietary load balanced cloud server platform, your web site will be experience the "Scalable, Never Down, Always Fast, Dedicated Resources" infrastructure our customers enjoy.



Can I protect parts of my site with passwords?

Yes, you have an option in your control panel from where you can password protect your directories.



Can I use FrontPage extensions on my site?

Yes, we do allow FrontPage extension on Linux hosting accounts. Also resellers get that feature too.



Where is Web hosting best 1 Servers located?

Our servers are located in world class datacenters in USA.



How long does it take for my account to be activated?

Your account activate within an hour after your payments. But we will send account setup details within 24 hours of the account activation.



How much Websites do I get in each Hosting Plan?

You can use unlimited websites (Unlimited domain names) in our every plans



How much Mail Box and SQL Quota do I get in each Hosting Plan?

You can use as unlimited MySQL space and e-mail space.



After I sign-up, can I change my billing period and is there any discount?

Yes, contact our sales department and ask them to do this. sales@webhostingbest1.com



If my bussiness expands can I upgrade to a higher Hosting Plan?

Yes, any time you can upgrade into higher plan and it is free. But you will have to pay the difference between hosting packages.



How do I cancel my Account?

Simply support@webhostingbest1.com

If you've got questions, comments or suggestions, feel free to contact us anytime support@webhostingbest1.com

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